Privacy Policy

Behind the system

Effective Date: 02/20/2026

At Rea lFlow Systems, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard data when you use our real estate CRM platform, automation systems, lead management tools, websites, and related SaaS services.

1. Information We Collect

  • Full name

  • Email address

  • Phone number

  • Real estate company or agency name

  • Business address

  • Website URL

  • Domain information

  • Brokerage details

  • Company logo and branding assets

  • Property business descriptions

  • Operational and onboarding information

Automatically Collected Information

  • IP address

  • Browser and device type

  • Operating system

  • Pages visited

  • Session duration

  • Referral source

  • Website interaction analytics

This information helps improve platform performance, security, and user experience.

2. How We Use Your Information

  • CRM demo scheduling

  • Real estate account setup and onboarding

  • Lead management and automation

  • Customer support and communication

  • Platform access and account management

  • System optimization and analytics

  • Legal, compliance, and security obligations

3. SMS Communications & Consent (A2P 10DLC Compliant)

How Consent Is Collected

Users may consent to receive SMS communications by:

  • Filling out a website form

  • Requesting a demo

  • Providing a phone number during onboarding

  • Selecting an SMS consent checkbox

Consent is optional and never pre-selected.

Types of SMS Messages

Messages may include:

  • Demo confirmations

  • Appointment reminders

  • Lead follow-up notifications

  • Onboarding updates

  • Customer support responses

  • Account-related alerts

We do not send spam or unsolicited promotional messages.

Message Frequency

Message frequency varies depending on user interaction but generally does not exceed 2–4 messages weekly.

Message & Data Rates

Standard carrier message and data rates may apply.

Opt-Out Instructions

Users may opt out anytime by replying:

STOP

Users may opt out anytime by replying:

HELP

Or contact us at:

Mobile Data Protection

No mobile information will be shared with third parties or affiliates for marketing purposes.

SMS opt-in data and consent information will never be sold, rented, or shared with outside parties.

4. Cookies & Tracking Technologies

We may use cookies and analytics tools to:

  • Improve website performance

  • Monitor traffic and usage

  • Enhance user experience

  • Optimize platform functionality

Users can disable cookies through browser settings.

5. Data Security

We implement administrative, technical, and physical safeguards designed to protect personal information from:

  • Unauthorized access

  • Data misuse

  • Alteration

  • Disclosure

  • Destruction

Access is limited to authorized personnel and trusted service providers under confidentiality agreements.

Although we use industry-standard protections, no system is completely secure.

6. Data Retention

We retain information only as long as necessary to:

  • Provide SaaS services

  • Maintain customer accounts

  • Meet legal obligations

  • Resolve disputes

  • Enforce agreements

7. User Rights

Depending on local laws, users may have the right to:

  • Access personal information

  • Correct inaccurate data

  • Request deletion of data

  • Withdraw communication consent

  • Opt out of SMS notifications

Requests can be submitted to:

8. Third-Party Services

Our platform may integrate with third-party providers such as:

  • CRM systems

  • SMS platforms

  • Payment gateways

  • Cloud hosting providers

  • Analytics tools

We are not responsible for the privacy practices of third-party services.

9. Children’s Privacy

Our services are intended for users 18 years or older. We do not knowingly collect information from minors.

10. Updates to This Policy

We may update this Privacy Policy periodically. Updated versions will be posted with a revised effective date.

Continued use of our platform after updates means you accept the revised policy.

11. Contact Information

If you have questions regarding this Privacy Policy, please contact:

Real Flow Systems

www.realflowsystems.com

Business Hours: Monday – Friday, 9:00 AM – 6:00 PM

Behind the system

Effective Date: 02/20/2026

RealFlow Systems, powered by Bui Rental RO LLC (“Company,” “we,” “our,” or “us”), respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website or use our services.

1. Information We Collect

We collect information that you voluntarily provide when you:

  • Request a CRM demo

  • Submit a contact form

  • Begin onboarding

  • Communicate with us

  • Personal Information Collected

  • First and Last Name

  • Email Address

  • Phone Number

  • Business Name

  • Business Address (City, State, Country, Postal Code)

  • EIN (if required for onboarding)

  • Website URL

  • Domain information

  • Logo files

  • Business description and operational details

Automatically Collected Information

When you visit our website, we may collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Date and time of visit

  • Referral source

  • This data is used to improve functionality and performance.

2. How We Use Your Information

We use information strictly for legitimate business purposes, including:

We use information strictly for legitimate business purposes, including:

CRM demo scheduling

Account setup and onboarding

Customer support

Service-related notifications

Platform access management

Improving website and system performance

Legal and compliance obligations

We do not sell, rent, or trade personal information.

3. SMS Communications & Consent (A2P 10DLC Compliant)

How Consent Is Obtained

Users provide express written consent to receive SMS messages by:

Submitting a website form

Entering a phone number or email

Selecting a clearly labeled SMS consent checkbox

The checkbox is not pre-selected. Consent is voluntary and not a condition of purchase.

Types of SMS Messages Sent

SMS messages are conversational and sent only in response to user-initiated inquiries. Messages may include:

CRM demo confirmations

Appointment reminders

Account setup notifications

Onboarding assistance

Customer support responses

We do not send unsolicited marketing messages.

Message Frequency

Message frequency varies based on user interaction but generally does not exceed 2–4 messages per week per active inquiry.

Message & Data Rates

Standard message and data rates may apply according to your mobile carrier plan.

Opt-Out Instructions

Users may opt out at any time by replying:

STOP

After opting out, users will receive a confirmation message and will not receive further SMS unless they opt in again.

For assistance, reply:

HELP

Or contact: [email protected]

No Third-Party Sharing of Mobile Data (Carrier-Required Language)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Phone numbers collected for SMS consent are used solely for direct communication related to services provided by RealFlow Systems, powered by Bui Rental RO LLC.

We do not use purchased, rented, or third-party lead lists for SMS messaging.

4. Cookies & Tracking Technologies

We may use cookies and similar tracking tools to:

Analyze website traffic

Improve user experience

Monitor system performance

Users may disable cookies in their browser settings.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information from:

Unauthorized access

Disclosure

Alteration

Destruction

Access to personal information is restricted to authorized personnel and trusted service providers operating under confidentiality agreements.

While we take security seriously, no system can guarantee absolute protection.

6. Data Retention

We retain personal information only as long as necessary to:

Provide services

Fulfill legal obligations

Resolve disputes

Enforce agreements

7. User Rights

Depending on applicable laws, users may have the right to:

Request access to personal data

Request correction of inaccurate information

Request deletion of personal data

Withdraw consent for communications

Opt out of SMS messaging

Requests may be submitted to:

[email protected]

8. Third-Party Services

Our services may integrate with third-party providers such as:

SMS platforms

CRM systems

Payment processors

Hosting providers

We are not responsible for third-party privacy practices.

9. Children’s Privacy

Our services are intended for individuals 18 years or older. We do not knowingly collect data from minors.

10. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted with a revised effective date.

Continued use of our services constitutes acceptance of any updates.

11. Contact Information

Copyright 2026. RealFlow Systems.

All rights reserved.