Terms and Condition

Effective Date: May 20, 2026

Welcome to RealFlow Systems. These Terms & Conditions (“Terms”) govern your access to

and use of our real estate CRM platform, SaaS products, automation systems, websites, lead

management tools, communication services, and related technologies.

By accessing or using our services, you agree to comply with and be bound by these Terms.

If you do not agree, please do not use our services.

1. About Our Services

RealFlow Systems provides software-as-a-service (SaaS) solutions designed for real estate professionals, agencies, brokerages, investors, wholesalers, and property businesses.

Our services may include:

  • Real estate CRM systems

  • Lead management platforms

  • Automation workflows

  • Appointment scheduling tools

  • SMS and email communication systems

  • Website integrations

  • Marketing and onboarding tools

  • Analytics and reporting systems

We reserve the right to modify, improve, suspend, or discontinue any part of our services at any time.

2. Eligibility

To use our platform, you must:

Our services may include:

  • Be at least 18 years old

  • Have authority to enter into legally binding agreements

  • Provide accurate and complete information

  • Use the services only for lawful business purposes

By using our platform, you confirm that all information provided is truthful and current.

3. User Accounts

Users may be required to create an account to access certain features.

You are responsible for:

Our services may include:

  • Maintaining account confidentiality

  • Protecting login credentials

  • All activities occurring under your account

  • Ensuring authorized access only

You agree to notify us immediately of any unauthorized access or security breach.

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Acceptable Use Policy

You agree not to:

  • Use the platform for unlawful purposes

  • Send spam or unauthorized communications

  • Upload malicious code or harmful software

  • Attempt unauthorized access to systems or data

  • Interfere with platform functionality or security

  • Use the platform to violate privacy or intellectual property rights

  • Misrepresent your identity or business information

Any misuse of the platform may

result in immediate suspension or termination.

5. SMS Communications & A2P 10DLC Compliance

Consent Requirements

Users must provide express consent before receiving SMS communications.

Consent may be collected through:

  • Website forms

  • CRM onboarding forms

  • Appointment requests

  • SMS consent checkboxes

Consent is voluntary and not a condition of purchase.

Types of SMS Communications

Messages may include:

  • Demo confirmations

  • Appointment reminders

  • Lead follow-up notifications

  • Account updates

  • Customer support communications

  • Service-related alerts

We do not send unsolicited marketing text messages.

Message Frequency

Message frequency varies based on user activity and communication needs.

Opt-Out Instructions

Users may opt out at any time by replying:

STOP

For assistance, reply:

HELP

Standard carrier message and data rates may apply.

Mobile Data Protection

No mobile information will be shared with third parties or affiliates for marketing purposes.

SMS consent information and opt-in data will never be sold, rented, or shared with outside parties.

6. Payment & Subscription Terms

Certain services may require paid subscriptions or recurring billing.

By purchasing services, you agree:

  • To provide accurate billing information

  • To pay all applicable subscription fees

  • That payments may renew automatically unless canceled

  • That pricing may change with prior notice

Failure to pay may result in account suspension or restricted platform access.

All payments are non-refundable unless otherwise stated in writing.

7. Intellectual Property

All platform content, software, branding, graphics, workflows, systems, and materials are the intellectual property of RealFlow Systems unless otherwise stated.

Users may not:

  • Copy or reproduce platform materials

  • Resell or redistribute services

  • Reverse engineer platform systems

  • Use branding without written permission

Unauthorized use may violate copyright, trademark, and other applicable laws.

8. Third-Party Integrations

Our platform may integrate with third-party services such as:

Opt-Out Instructions

  • CRM providers

  • SMS platforms

  • Payment gateways

  • Hosting providers

  • Analytics tools

  • Automation software

We are not responsible for the functionality, privacy practices, or availability of third-party services.

Users are responsible for complying with third-party terms and policies.

9. Data & Privacy

Your use of our services is also governed by our Privacy Policy.

We implement commercially reasonable safeguards to protect business and customer information. However, no online system can guarantee absolute security.

Users are responsible for maintaining the confidentiality of their own business and client data.

10. Service Availability

We strive to maintain reliable service availability but do not guarantee uninterrupted access.

Services may occasionally be affected by:

  • Scheduled maintenance

  • Technical issues

  • Third-party outages

  • Internet disruptions

  • Security updates

We are not liable for temporary downtime or interruptions.

11. Limitation of Liability

To the fullest extent permitted by law, RealFlow Systems shall not be liable for:

  • Indirect or consequential damages

  • Loss of profits or business opportunities

  • Data loss or service interruptions

  • Unauthorized account access

  • Third-party system failures

Use of the platform is at your own

risk.

12. Indemnification

You agree to defend, indemnify, and hold harmless RealFlow Systems, its affiliates, employees, contractors, and partners from any claims, liabilities, damages, losses, or expenses arising from:

  • Your use of the platform

  • Violation of these Terms

  • Misuse of communication systems

  • Violation of laws or third-party rights

13. Termination

We reserve the right to suspend or terminate access to our services at any time if:

  • These Terms are violated

  • Fraudulent or abusive activity is detected

  • Payment obligations are not met

  • Platform security is compromised

Users may discontinue use of the platform at any time.

14. Governing Law

These Terms shall be governed and interpreted under applicable business and commercial laws.

Any disputes arising from the use of our services shall be resolved through appropriate legal channels in the applicable jurisdiction.

15. Updates to These Terms

We may update these Terms & Conditions periodically.

Updated versions will be posted with a revised effective date.

Continued use of the platform after changes constitutes acceptance of the updated Terms.

16. Contact Information

If you have questions regarding these Terms & Conditions, please contact:

RealFlow Systems

www.realflowsystems.com

Business Hours: Monday – Friday, 9:00 AM – 6:00 PM

Behind the system

Effective Date: 02/20/2026

Welcome to RealFlow Systems, powered by Bui Rental RO LLC (“Company,” “we,” “our,” or “us”).

By accessing our website or using our services, you agree to these Terms and Conditions (“Terms”). If you do not agree, you must not use our services.

1. Services Provided

RealFlow Systems provides:

RealFlow Systems provides:

CRM setup and configuration

Business automation systems

SMS automation setup

Marketing workflow systems

Consulting and onboarding services

SaaS access and account management

We reserve the right to modify or discontinue services at any time.

2. Eligibility

You must:

Be at least 18 years old

Have legal authority to enter into this agreement

Provide accurate and truthful information

Our services are intended for business use only.

3. Account Responsibilities ⚠️ IMPORTANT

You are responsible for:

Maintaining confidentiality of login credentials

All activity occurring under your account

Compliance with SMS, email, and marketing laws

You are solely responsible for how you use the CRM platform.

We are not responsible for misuse, spam, or regulatory violations caused by your actions.

4. SMS Communications Policy (A2P Compliant)

Consent

By providing your phone number through our website form and checking the consent box, you agree to receive SMS messages from RealFlow Systems regarding:

CRM demo scheduling

Appointment reminders

Account notifications

Onboarding assistance

Customer support responses

Consent is voluntary and not a condition of purchase.

Message Frequency

Message frequency varies but generally does not exceed 2–4 messages per week per inquiry.

Message & Data Rates

Standard message and data rates may apply per your mobile carrier.

Opt-Out

Reply STOP to unsubscribe.
Reply HELP for assistance.
Or contact: [email protected]

No Third-Party Sharing ⚠️ REQUIRED FOR A2P

We do not sell, rent, or share mobile numbers or SMS consent data with third parties for marketing purposes.

For privacy-related inquiries, please refer to our privacy policy.

5. Payments & Billing ⚠️ IMPORTANT PROTECTION

By purchasing services, you agree:

To pay all fees listed in your invoice or agreement

Subscription fees are billed automatically unless canceled

Late payments may result in suspension

All fees are non-refundable unless stated otherwise

We reserve the right to change pricing with notice.

6. Subscription & Cancellation

Subscriptions renew automatically unless canceled before billing date.

Cancellation does not retroactively refund prior charges.

Access may terminate immediately upon cancellation.

7. No Guarantee of Results ⚠️ VERY IMPORTANT

We provide systems and tools only.

We do NOT guarantee:

Revenue

Lead volume

Sales

Business growth

Profit

Results depend on user effort, market conditions, and implementation.

8. Intellectual Property

All:

Branding

Systems

Templates

Workflows

Automation frameworks

Designs

Remain property of RealFlow Systems unless otherwise agreed.

You may not copy, resell, or redistribute proprietary materials.

9. Third-Party Integrations

Our platform may integrate with:

SMS providers

Email services

Payment processors

Hosting providers

CRM software

We are not responsible for outages, delays, policy changes, or interruptions from third-party providers.

10. Limitation of Liability ⚠️ LEGAL SHIELD

To the fullest extent permitted by law:

RealFlow Systems shall not be liable for:

Indirect damages

Lost profits

Data loss

Business interruption

Carrier filtering or message blocking

Our maximum liability shall not exceed the amount paid for the service in question.

11. Indemnification ⚠️ PROTECTION CLAUSE

You agree to indemnify and hold harmless RealFlow Systems from any claims, damages, penalties, or legal costs arising from:

Your misuse of services

Your SMS marketing violations

Regulatory fines caused by your campaigns

This protects you from client misuse.

12. Data & Privacy

Your data is handled in accordance with our Privacy Policy.

We implement reasonable safeguards but cannot guarantee absolute security.

13. Termination

We may suspend or terminate services if you:

Violate these Terms

Engage in prohibited activities

Fail to make payment

Termination may occur without prior notice in severe violations.

14. Modifications to Terms

We may update these Terms at any time. Continued use of services constitutes acceptance of changes.

15. Governing Law

These Terms are governed by the laws of the State of New York.

16. Contact Information

RealFlow Systems
Powered by Bui Rental RO LLC
Email: [email protected]

Building Businesses to Build Humanity

THE BIGGER MISSION

Long’s ultimate goal in life goes far beyond transactions.

He wants to build enough wealth to return to his hometown in Vietnam and build:

Schools for abandoned children

  • Small medical centers for underserved families

  • Temples that provide refuge, education, and hope
    He envisions communities where kids no longer have to live on the streets. And he knows something powerful:

  • Like-minded people attract like-minded people.

That’s why everything he builds from real estate operations to CRM communities is centered around harmony, collaboration, shared knowledge, and lifting one another up.

Because when one person solves a problem, the entire community moves forward.

His Vision for Business & Community

Long’s vision is not to create followers.

  • It’s to create builders.

  • Through his platforms and partnerships, his goal is to:

  • Teach investors how systems actually work

  • Build CRM architecture alongside his community

  • Share knowledge openly

  • Solve problems collectively

  • Help others build scalable businesses that outlive them

That’s why everything he builds from real estate operations to CRM communities is centered around harmony, collaboration, shared knowledge, and lifting one another up.

Because when one person solves a problem, the entire community moves forward.

Copyright 2026. RealFlow Systems.

All rights reserved.